The agent monitors every contact in the CRM — not just champions or active deals — for job title changes, company changes, and departure signals. Detection happens through LinkedIn profile monitoring, email bounce signals, data provider updates, and email signature changes. For contacts on active deals, the alert fires within 24–48 hours. For dormant contacts, changes are batched and reviewed weekly. Coverage includes contacts who go dark (likely departed) as well as those with confirmed new company announcements. No contact falls through the cracks silently.

When a contact on an active deal leaves their company, the deal record is flagged immediately. The alert includes the deal stage, the contact's role in the deal (economic buyer, champion, evaluator), and a recommended action — identify a replacement contact, adjust close date, or escalate to the AE. For deals where the departed contact was the primary champion, the risk score escalates and the AE receives a same-day notification. Research into a replacement contact begins automatically: who else at the account has the right title and engagement history to re-anchor the deal.

When a job change is confirmed, the CRM record updates automatically — new title, new company, new email (if available), old company marked as former employer. Contacts who've moved are removed from active sequences at the old company so they don't receive outreach to a dead inbox. Their new record is created or merged at the new company with a relationship note indicating prior engagement. The contact history transfers — the new rep who picks them up knows they've been in the pipeline before, what they saw, and what they said.