Lantern & 

Intercom

Lantern's Intercom integration converts support and chat interactions into revenue signals. Our AI automatically processes customer conversations, support tickets, and engagement patterns to identify expansion opportunities and satisfaction indicators while enriching customer profiles.

Integration Information

Lantern's Intercom integration converts support and chat interactions into revenue signals. Our AI automatically processes customer conversations, support tickets, and engagement patterns to identify expansion opportunities and satisfaction indicators while enriching customer profiles.

01

Conversation Intelligence

Transform chat interactions into sales signals

02

Support Pattern Analysis

Identify opportunities from support trends

03

Engagement Tracking

Monitor and score customer interactions

Key Features

  • Chat analysis and categorization
  • Support pattern recognition
  • Engagement scoring
  • Automated signal detection
  • Customer profile enrichmen
  • How It Works

    01

    Connect

    Link your Intercom platform

    02

    Process

    Analyze conversation data

    03

    Score

    Evaluate engagement patterns

    04

    Route

    Distribute insights to teams

    Common Questions

    How can I learn more about billing and pricing plans?

    Book a demo with one of our sales representatives to discuss billing and pricing in detail.

    Does Lantern integrate with other tools?

    Yes, Lantern integrates with 50+ tools. The Intelligence Platform package includes 5 integrations, while the Customer Cloud package offers unlimited integrations.

    How does the free trial work?

    With the free trial, you integrate your CRM with just a few simple clicks, and Lantern automatically feeds you approximately 50 warm leads. You then have access to the Lantern platform. To receive more leads, you can upgrade to a paid plan.

    Can I upgrade or downgrade my plan later?

    Absolutely! You can upgrade or downgrade your plan anytime by contacting your customer support team member on Slack through your organization’s personal channel.

    Is my data secure with Lantern?

    Yes, data security is a top priority at Lantern. We employ industry-standard security measures, including encryption, access controls, and regular audits, to ensure the safety and confidentiality of your data. Learn more about our security practices on our Trust & Security page.

    Champion Agent

    Technical Stakeholders

    Monitor job changes of technical decision makers

    Champion Agent

    Referral Network

    Monitor job changes of past customers who gave referrals

    Champion Agent

    Partner Network

    Track job changes within your partner ecosystem

    Champion Agent

    Current Customers

    Stay alerted when your customers change jobs.

    Account Agent

    Logo Leech

    Convert competitor's wins into your opportunities.

    Intent Agent

    Open Opps Intel

    Contact from open opportunity visits pricing/ product pages

    Champion Agent

    Open Opps

    Keep your pipeline momentum through job changes.

    Account Agent

    New Executive Alert

    Monitor C-level transitions that align with your ideal customer profile.

    Champion Agent

    Former Customer

    Track where contacts from your former customer accounts move next.

    Champion Agent

    Industry Influencer

    Monitor career moves of thought leaders and key influencers in your target industries

    Champion Agent

    Competitive Intelligence

    Turn competitor movements into your next opportunity.

    Champion Agent

    Closed / Lost Opps

    Transform past losses into future wins by monitoring job changes of contacts from closed/lost opportunities

    Account Agent

    Competitive Edge

    Turn competitor vulnerability into your next big win.

    Account Agent

    Buying Committee Completion

    Build complete visibility into your target account's decision-making structure.

    Intent Agent

    Closed Lost Revival

    Contact from closed/lost deal returns to website

    The future of revenue is here

    Start a free trial to see how Lantern can unlock revenue from your existing customers.