Lantern &

Retently

Lantern's Retently integration converts NPS data into revenue intelligence. Our platform automatically analyzes customer feedback, satisfaction trends, and response patterns to identify growth opportunities and risks while maintaining synchronized customer satisfaction data.

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Integration Information

Satisfaction Intelligence

Transform NPS data into revenue signals

Response Pattern Analysis

Identify trends and opportunity indicators

Risk Detection

Early warning system for customer health

Key Features

Survey response analysis

Trend pattern recognition

Risk score calculation

Automated alert system

Response categorization

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How It Works

Connect

Link your Retently platform

Monitor

Track satisfaction data

Analyze

Process response patterns

Alert

Trigger team notifications

Common Questions

How can I learn more about billing and pricing plans?

Book a demo with one of our sales representatives to discuss billing and pricing in detail.

Does Lantern integrate with other tools?

Yes, Lantern integrates with 50+ tools. The Intelligence Platform package includes 5 integrations, while the Customer Cloud package offers unlimited integrations.

How does the free trial work?

With the free trial, you integrate your CRM with just a few simple clicks, and Lantern automatically feeds you approximately 50 warm leads. You then have access to the Lantern platform. To receive more leads, you can upgrade to a paid plan.

Can I upgrade or downgrade my plan later?

Absolutely! You can upgrade or downgrade your plan anytime by contacting your customer support team member on Slack through your organization’s personal channel.

Is my data secure with Lantern?

Yes, data security is a top priority at Lantern. We employ industry-standard security measures, including encryption, access controls, and regular audits, to ensure the safety and confidentiality of your data. Learn more about our security practices on our Trust & Security page.

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