Lantern &
Zendesk
Lantern's Zendesk integration transforms support interactions into revenue intelligence. Our AI analyzes support tickets, customer satisfaction, and engagement patterns to identify expansion opportunities and risks while enriching customer profiles with support insights.
Integration Information
Lantern's Zendesk integration transforms support interactions into revenue intelligence. Our AI analyzes support tickets, customer satisfaction, and engagement patterns to identify expansion opportunities and risks while enriching customer profiles with support insights.
Support Signal Detection
Convert support interactions into sales opportunities
Customer Health Monitoring
Track satisfaction and engagement trends
Account Risk Management
Early warning system for customer satisfaction issues
Key Features
How It Works
Link
Connect your Zendesk support system
Process
Analyze support interaction patterns
Identify
Detect opportunities and risks
Automate
Route insights to sales and success teams
Common Questions
How can I learn more about billing and pricing plans?
Book a demo with one of our sales representatives to discuss billing and pricing in detail.
Does Lantern integrate with other tools?
Yes, Lantern integrates with 50+ tools. The Intelligence Platform package includes 5 integrations, while the Customer Cloud package offers unlimited integrations.
How does the free trial work?
With the free trial, you integrate your CRM with just a few simple clicks, and Lantern automatically feeds you approximately 50 warm leads. You then have access to the Lantern platform. To receive more leads, you can upgrade to a paid plan.
Can I upgrade or downgrade my plan later?
Absolutely! You can upgrade or downgrade your plan anytime by contacting your customer support team member on Slack through your organization’s personal channel.
Is my data secure with Lantern?
Yes, data security is a top priority at Lantern. We employ industry-standard security measures, including encryption, access controls, and regular audits, to ensure the safety and confidentiality of your data. Learn more about our security practices on our Trust & Security page.
The future of revenue is here
Start a free trial to see how Lantern can unlock revenue from your existing customers.
